General
Getting started
Accessing and managing your account
- How do I cancel my deliveries? 😢️
- I forgot my password 🤔️
- How do I add a sibling? 👫️
- How do I log in to my account? 🔑️
- I'm struggling to login. What should I do? 🔓️
- How do I view my subscription? 🔎️
Payments and payment methods
📦️ Deliveries
- COVID-19 - Customer Update
- Can I track my box?
- I haven't received my box yet. What should I do?
- Where do you ship? 🌍️
- Do I need to be in to receive my box? 📫️
- My box is damaged, can you help? 📦️