Login Menu
Close Login Inside a box About Help Gift activities Login
toucanBox

General

Getting started

  • How do I place an order?
  • Are the toucanBoxes safe for children?
  • About your subscription
  • Age Range

Accessing and Managing your account

  • How do I cancel my deliveries?
  • I forgot my password
  • How do I add a sibling?
  • How do I log in to my account?
  • I'm struggling to login, what should I do?
  • How do I view my subscription?
See all 12 articles

Payments

  • What payment methods do you accept?
  • When is payment taken for my toucanBoxes?
  • How do I change my payment details?

Schools and Fundraising

  • How can I fundraise for my school?
  • Can I get a subscription for my school?
  • Do your boxes include any teaching resources?
  • Can I buy toucanBox kits for my school?
  • How frequently will the money earned be sent to my school?
  • How much money can my school earn?
See all 7 articles

Deliveries

  • Can I choose my next box?
  • COVID-19 - Customer Update
  • When will I receive my box?
  • Where do you ship?
  • I haven't received my box yet, what should I do?
  • Do I need to be in to receive my box?
See all 8 articles

gift orders and refer-a-friend

  • How do I pay upfront for my boxes?
  • How do I redeem a gift or bundle code?
  • How do I gift toucanBox?
  • How does the share with friends scheme work?
toucanBox

Check us out on social media

  • toucanBox on Facebook
  • toucanBox on Twitter
  • toucanBox on Instagram
  • toucanBox on Pinterest
About
Terms Privacy

© 2012-2017 toucanBox